Return and Refund Policy for Relax4Life.shop:
30-Day Return Period:
- Relax4Life.biz offers a 30-day return policy, which starts from the date of purchase.
- You have 30 days from your purchase date to request a return.
Eligibility for Returns: To be eligible for a return, your item must meet the following conditions:
- The item must be in the same condition as when you received it.
- It should be unworn, unused, and in its original packaging.
- Proof of purchase, such as a receipt, is required.
Returning Damaged, Defective, or Incorrect Items:
- If you receive a damaged, defective, or incorrect item, please inspect it upon reception and contact our customer service immediately.
- We will evaluate the issue and make it right, which may include a return, exchange, or refund, as appropriate.
Non-Returnable Items:
- Please note that certain items cannot be returned. These include custom products, personalized items, and personal care goods (e.g., beauty products).
- We also do not accept returns for hazardous materials, flammable liquids, or gases.
- Sale items and gift cards are non-returnable.
Exchanges:
- The quickest way to get the product you want is to return the item you have. Once your return is accepted, you can make a separate purchase for the new item.
Refunds:
- We will notify you once we’ve received and inspected your return, and we will inform you if the refund has been approved.
- If your return is approved, the refund will be issued to your original payment method.
- Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
Returning Your Relax4Life.biz Order:
- To initiate a return, please contact our customer service at Customerservice@relax4life.net.
- If you receive a return label from us, you can take your Relax4Life.biz order to your nearest FedEx shipping location.
- If you purchased a Relax4Life.biz product from a retail location, please follow the store’s return policy.
Refund Processing Time:
- Refunds may take up to 3 to 5 business days, depending on your bank, to be credited to your original form of payment.
Direct Contact for Questions and Concerns:
- If you have any questions or concerns about returns and refunds, you can speak directly with our customer service team or email us at Customerservice@relax4life.net.
Please note that this policy is based on the provided information and is intended to closely match the policy of junberr-eze.com. To ensure accuracy and alignment with the latest company policies, it’s advisable to refer to the official Relax4Life.biz website or contact their customer service.